• We currently only accept PayPal payments.

• Yes, you can apply discount codes during the checkout process, provided they are valid.

• After you place your order, you will receive a confirmation email with your order details and tracking information.

• Once an order is confirmed, it cannot be changed. If you need to make changes to your order, please contact customer service immediately.

• After receiving your payment, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped.

• The estimated processing and delivery time for express shipping is approximately 5-7 business days. Please note that our shipping partners are experiencing delays due to COVID-19, which may result in longer delivery times.

• We offer a 30-day, hassle-free return and refund policy for all products purchased directly from Ushare Outdoor (gift cards are non-refundable). Returns must be in the original packaging with all accessories and made within 45 days of receipt. Refunds will be issued to the original payment method.
• Ushare Outdoor may charge a restocking fee of up to 15% if the product is returned in poor condition or with missing components. Refunds may be denied if the product was damaged due to improper use.

Exchanges are not possible. To replace your items with a different size, color, or size, please initiate a return for a refund of the original purchase price and place a new order. We apologize for any inconvenience.

• Orders can only be placed through our online shop.

• You can reach us by email at [email] or via the contact form on our website.

• Yes, we have a size chart on our website! You can find it in the "Help" menu. You can also find a size chart in the size selector on the product pages.

• We regularly update our online shop with new items and collections. New products typically become available throughout the year as we receive new stock and launch seasonal collections.
• How to stay informed about new arrivals and updates:
• Visit our website regularly: Check back regularly to discover the latest additions to our range.
• Subscribe to our newsletter: Sign up for our newsletter to receive notifications about new arrivals, special offers, and exclusive updates directly to your inbox. You can sign up by entering your email address at the bottom of our website.

• When you shop through our website, your payment is processed securely through Shopify Payments. Shopify Payments meets the highest industry security standards, including PCI DSS (Payment Card Industry Data Security Standard). This means:

1. Your payment information is encrypted and transmitted securely to prevent unauthorized access.
2. We do not store your complete payment details on our servers.
3. Shopify uses advanced fraud detection and monitoring tools to protect your transactions.
4. You can be assured that your personal and financial information will be treated with the utmost care to ensure a secure shopping experience.