How can I place an order?

• Browse our website: Visit our online store at 【 https://atlaslava.com】 and discover our product range.
• Select your items: Select the products you want to buy, choose any options (like size or color) and add them to your cart.
• Review your shopping cart: Once you have added all the items you want to your cart, review your selections and proceed to checkout.
• Enter your information: Enter your shipping address and payment details. You can pay with PayPal or major credit cards (VISA and Euro/MasterCard).
• Complete your order: Confirm your order and complete payment. You will receive an order confirmation email with the details of your purchase.
• Wait for confirmation: Once your order has been processed, you will receive a shipping confirmation email with tracking information for your delivery.
• If you need assistance or have any questions during the ordering process, please contact our customer service team at info@atlaslava.com .

Which payment methods do you accept?

• We accept Visa, Mastercard, American Express, PayPal and some local payment methods.

How can I confirm that my order has been successfully placed?

• After you have placed your order, you will receive an order confirmation email with the order details and tracking information.

Can I change my order?

• Once an order has been confirmed, it cannot be changed. If you need to change your order, please contact customer service immediately.

What should I do if I have a problem with my payment?

• If you encounter any payment issues, please contact our customer service team at admin@atlaslava.com for assistance.

What should I do if I don't receive my order?

• Please send an email to info@atlaslava.com with your order number and we will contact you promptly.

Can I use a discount code?

• Yes, you can enter a discount code during the checkout process if it is valid.