How do I place an order?
Browse our website: Visit our online store [https://atlaslava.com] and take a look at our product range. Choose your items: Select the items you want to buy, choose any options (such as size or color), and add them to your shopping cart. Check your shopping cart: Once you have added all the items you want to your shopping cart, check your selections and proceed to checkout. Enter your information: Enter your shipping address and payment details. You can pay with PayPal or [major credit cards (VISA and Euro/MasterCard)]. Complete your order: Confirm your order and complete the payment. You will receive an order confirmation email with the details of your purchase. Wait for confirmation: Once your order has been processed, you will receive a shipping confirmation email with shipment tracking information. If you need help during the checkout process or have any questions, please contact our customer service team at info@atlaslava.com.
What payment methods do you accept?
We only accept PayPal
How can I confirm that my order has been successfully placed?
Once you place your order, you will receive an order confirmation email with order details and tracking information.
Can I change my order?
Once an order is confirmed, it cannot be changed. If you need to change your order, please contact customer service immediately.
What should I do if there is a problem with my payment?
If you encounter any payment issues, please contact our customer service team at admin@atlaslava.com for assistance.
What should I do if I don't receive my order?
Please email us at help@atlaslava.com with your order number and we will get back to you as soon as possible.
Can I use a discount code?
Yes, you can enter the discount code during the checkout process if the discount code is valid.
